Senior Credit Controller - Modderfontein, Jhb, Mount Edgecombe

An exciting opportunity has become available for an experienced Senior Credit Controller to join a well-established business based in Johannesburg. The role is suited to a proactive and detail-oriented individual who is confident managing a large debtors' book, reducing credit risk, and building strong client relationships while working closely with finance and legal teams.

Key Responsibilities

• Managing an allocated debtors' book and ensuring timeous collection of outstanding accounts
• Building and maintaining strong customer relationships
• Following up on overdue accounts and resolving payment queries
• Managing COD and advance payment customers
• Sending statements, invoices, and supporting documentation to customers
• Preparing account reconciliations and resolving account discrepancies
• Updating internal systems with collection progress and account notes
• Assisting with refund requisitions
• Supporting the credit application and credit vetting process
• Working closely with finance and legal teams on debt recovery matters
• Ensuring customer documentation, invoices, PODs, and purchase orders meet requirements
• Assisting with reducing overall debtor days and minimising credit risk
• General credit control and finance administration duties

Minimum Requirements

• Matric and relevant qualification in Credit Management, Bookkeeping, Finance, or a related field
• Minimum 5–10 years' experience in a credit control role
• Strong understanding of debt collection processes and credit risk management
• Experience managing a sizeable debtors' book
• Knowledge of South African financial and credit legislation
• Strong Microsoft Office skills
• Excellent communication and relationship-building abilities
• Strong organisational and administrative skills
• Ability to work independently and under pressure
• High level of accuracy and attention to detail

Advantageous

• SAP experience
• Experience working closely with legal departments on debt collection matters
• Exposure to commercial or industrial environments

Personal Attributes

• Professional and confident communicator
• Strong negotiation and relationship-building skills
• Detail-oriented and highly organised
• Self-motivated and accountable
• Resilient and able to handle difficult collection conversations professionally
• Strong problem-solving ability
• Team player with a hands-on approach