Compliance Officer&NPD Technologist, East London

Company&Role Overview: Our client is a leading manufacturer of health supplements and complementary medicines, committed to innovation, quality, and compliance with food safety and regulatory standards. The focus of this role is to ensure effective implementation and compliance of the New Product Development (NPD) process, Supplier Quality Assurance (SQA) programme, and relevant regulatory systems (FSSC 22000, SAHPRA, Halaal). The role supports product development, audit readiness, and continuous improvement of the Food Safety&Quality Management System (FSQMS).

Key Responsibilities: Supplier Quality Assurance (SQA)

Maintain and improve the SQA programme in line with FSSC 22000

Manage approved supplier list and onboarding of new suppliers

Ensure traceability readiness and support recalls/mock recalls

Regulatory&Certification Compliance

Support SAHPRA compliance and documentation with QA Manager and Responsible Pharmacist

Manage Halaal certification processes and stakeholder communication

Ensure all documentation is audit-ready for regulatory inspections

Audits&FSQMS Support

Maintain audit readiness for SQA and NPD systems

Assist in audit preparation, reporting, and close-out of non-conformances where necessary

Identify improvement opportunities within FSQMS, NPD, and production

Promote food safety, quality standards, and compliance awareness

Support corrective and preventative actions

Assist with ad hoc QA and business needs

New Product Development (NPD)

Implement and review NPD procedures and records

Assist with research into and development of new products as directed

Support product development, reformulation, and cost optimisation initiatives

Preparation and submission of samples

Manage NPD records, product packs, recipes, master sheets, and change control processes

Manage and update production sheets

Assist with production trials, scale-up issues and recipe adjustments

Act as liaison between customers and internal teams

Coordinate label updates, review, and approvals and maintain product documentation

Arrange timely annual calibration of measuring equipment in the NPD Laboratory

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