4 CCTV Control Room Operator, Alberton

Our client within the security technology industry that is based in Alberton is looking for 4 professional and experienced CCTV Control Room Operator to work in their office-based monitoring room.

The successful candidate will be responsible for monitoring multiple CCTV sites, responding to alarms, reporting incidents, and ensuring all surveillance systems are functioning effectively.

Key Responsibilities

• Monitor live CCTV footage from multiple client or company sites.
• Detect suspicious activity, trespassing, theft, vandalism, or security breaches.
• Respond to alarm activations and escalate incidents immediately.
• Dispatch security response teams when required.
• Operate CCTV software, DVR/NVR systems, remote viewing platforms, and alarm systems.
• Conduct regular camera and system health checks.
• Keep accurate incident reports, shift handover notes, and daily logs.
• Review recorded footage for investigations when requested.
• Communicate professionally with clients, guards, supervisors, and management.
• Maintain confidentiality of all footage and client information.

Minimum Requirements

• Valid PSIRA accreditation required.
• Minimum 1–2 years CCTV control room / monitoring room experience.
• Experience with remote monitoring systems and CCTV software.
• Good computer literacy and report writing skills.
• Strong observation skills and attention to detail.
• Able to work shifts, nights, weekends, and public holidays.
• Reliable, punctual, and able to work under pressure.