Internal Sales Administrator, Germiston

Qualification

Matric

BCom degree / National Diploma (Marketing)

Technical Qualification (Advantageous)

Requirements

3 Years plus Sales experience

Expand the customer base of company through upselling, following up on leads and closing sales addition brand building and servicing existing customers.

Strategic accounting, budgeting and financial control

Experience on ERP and MIS systems

Valid drivers license

Fluent in English and Afrikaans

Duties

Receiving telephone orders, email orders and faxes from customers, sales representatives and agents.

Ordering and monitoring stock levels, if required by management.

Monitoring order progress.

Arranging courier transport and invoicing.

Preparing quotations on all flooring products.

Prepare picking slips for the warehouse.

Servicing the public, and advising customers on products.

Provide credit department with relevant information.

Update stock levels on computer, if required by management.

Manage conversions on relevant products e.g. vinyl products.

Control back-orders.

Generate product labelling and barcodes.

Arrange papers for over border sales.

Assist with switchboard and general office work when necessary.

Consulting with clients after sale to ensure satisfaction resolve any problems and provide ongoing support.

Ensuring that sales orders are signed off by Debtors Department prior to invoicing

Ensure that all order prices have been checked for accuracy and correctness before being invoiced.

Ensure that any special prices / orders have been signed off by relevant manager prior to processing.

Inform cash customers of the invoice amount 1 day prior to delivery or collection.

Arrange for pick-ups of stock from customers.

Conduct stock adjustments by way of goods receipts.

Complete credit documentation requests and manage stock returns for credit.

Provide weekly feedback to reps / agents on the status of their orders.

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