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Operations and IT infrastructure Support Analyst in Johannesburg - Image 1
Operations and IT infrastructure Support Analyst in Johannesburg - Image 1
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Operations and IT infrastructure Support Analyst, Johannesburg

Operations and IT infrastructure Support Analyst, Johannesburg
Description

J

Hiring: Systems Engineer – Azure & Windows Server Environments – Rosebank

Our client is seeking a skilled and solutions-driven Systems Engineer to support and evolve their rapidly growing data and infrastructure environment. This role is ideal for a candidate with hands-on experience in Microsoft Azure and Windows Server ecosystems, with a proactive mindset and strong troubleshooting capabilities across hybrid environments.

Key Responsibilities

As a Systems Engineer, you will:

  • Provide Tier 1 and 2 support across infrastructure and core business systems

  • Administer and support Microsoft Azure services (e.g., Azure AD, VMs, Storage, NSGs)

  • Manage and maintain Windows Server environments (2016/2019/2022)

  • Monitor system performance and resolve infrastructure and connectivity issues

  • Automate administrative tasks and diagnostics using PowerShell

  • Handle service tickets via Jira or equivalent ITSM platform

  • Support user issues via Microsoft Teams and phone in a clear, user-friendly manner

  • Ensure SLA compliance for support and escalation

  • Collaborate with dev and infra teams to resolve complex issues

  • Maintain documentation, procedures, and contribute to the knowledge base

Candidate Profile

The ideal candidate will have:

  • 2+ years in a systems support, infrastructure, or technical operations role

  • Deep familiarity with Microsoft Azure and hybrid cloud solutions

  • Hands-on experience with Windows Server setup, administration, and patching

  • Working knowledge of networking (DNS, DHCP, VPN, IPs, firewalls)

  • Basic scripting skills in PowerShell

  • Familiarity with monitoring and remote access tools

  • Strong communication and customer service orientation

  • Ability to work under pressure and prioritize effectively

  • Experience in agile or small IT team environments

? Apply now by sending your CV to

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