Branch Manager – Materials Handling / Industrial Equipment, Johannesburg

Job Title: Branch Manager – Materials Handling / Industrial Equipment
Location: Johannesburg
Salary: Market-related (R75,000 – R90,000 per month CTC, depending on experience)

Job Purpose:
An established company in the materials handling and industrial equipment sector is seeking an experienced Branch Manager to lead a high-performing team, drive sales growth, and oversee all operational and financial aspects of the branch.

Key Responsibilities:

Leadership and Team Management

• Lead, motivate, and develop a team of employees, including the management team.
• Set clear performance objectives, provide ongoing feedback, and conduct evaluations.
• Foster a positive, collaborative, and accountable work environment.

Sales and Business Development

• Develop and implement effective sales strategies to achieve revenue targets and increase market share.
• Identify and pursue new business opportunities, including prospecting and cultivating relationships with potential clients.
• Maintain strong customer relationships to ensure high levels of satisfaction.
• Monitor market trends, competitor activity, and industry developments to maintain a competitive edge.

Operational Management

• Oversee day-to-day branch operations, including inventory, order processing, and logistics.
• Monitor and analyse branch performance metrics, including sales reports, financial statements, and inventory levels.
• Implement efficient processes and best practices to maximize productivity and operational efficiency.
• Ensure compliance with company policies, procedures, and safety standards.

Financial Management

• Develop and manage the branch budget, including revenue forecasting and expense control.
• Monitor financial performance and implement measures to achieve profitability targets.
• Identify cost-saving opportunities and optimise financial resources.

Customer Service

• Deliver exceptional customer service by addressing inquiries, resolving complaints, and ensuring client satisfaction.
• Collaborate with the customer service team to improve service delivery and resolve customer issues.

Requirements:

• Proven experience in a branch or operations management role in sales-driven or industrial equipment environments.
• Strong leadership and team management skills.
• Excellent sales, business development, and customer relationship capabilities.
• Solid financial acumen, with experience managing budgets and branch P&L.
• Strong organisational, planning, and problem-solving abilities.
• Valid driver's license and own reliable transport.