Client Service Executive (Graduate), Johannesburg

We are a specialised insurance provider in Roodepoort seeking a Client Service Executive to deliver personalised, attentive service to our valued policyholders. This is an excellent opportunity for graduates to start their careers in insurance— no prior experience required! You'll be the first point of contact for our clients, helping to build strong relationships and ensuring their short-term insurance needs are always met.

Key Responsibilities

Build and grow relationships with clients to fully understand and anticipate their needs

Proactively communicate and provide daily feedback to customers

Answer client queries regarding our products and services

Update systems and databases with all client information

Create and maintain accurate client files

Take ownership of policy renewals and retention

Deliver solutions and resolve any client issues relating to their insurance policies

Always provide exceptional, friendly, and professional service

What We’re Looking For

Completed university degree (BCom preferred)

Excellent academic record

Fluent in both Afrikaans and English

Outstanding verbal and written communication skills

Positive, proactive, and professional attitude

Strong administration and interpersonal skills

Passion for delivering top-notch client service

No previous experience necessary— we provide full training!

What We Offer

Competitive and negotiable salary

Supportive environment with on-the-job training

Career growth opportunities within a reputable insurance company

A positive and team-oriented workplace

How to Apply Please submit:

Your updated CV

Matric and university transcripts

A recent head and shoulders photograph

Please Note

You must be able to reliably commute to, or plan to relocate to, Roodepoort, Gauteng, before starting.

Bachelor's degree (preferred)

Fluency in Afrikaans and English is essential.

We look forward to receiving your application!

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