Intermediate Process Engineer - 6 months contract, Johannesburg

We are seeking an Intermediate Process Engineers to support the Transaction Banking Technology environment. The successful candidates will assist with documenting, analysing, and optimising business and technical processes across a complex banking systems landscape.

The role requires strong process mapping capability, stakeholder engagement skills, and the ability to independently document end-to-end operational and technical processes.

Role Purpose To support process engineering initiatives by documenting, analysing, and maintaining end-to-end business and technical processes while contributing to process optimisation, operational efficiency, and governance within Transaction Banking Technology.

Key Responsibilities

Document end-to-end

as-is

and

to-be

business and technical processes

Develop and maintain process maps using BPMN, Visio, ARIS, or similar tools

Conduct stakeholder interviews and facilitate process workshops

Analyse process flows, system interactions, and operational hand-offs

Identify process inefficiencies, bottlenecks, and improvement opportunities

Support root cause analysis (RCA) and incident investigations

Maintain process documentation repositories and governance standards

Collaborate with senior process engineers and cross-functional teams

Ensure documentation accuracy, consistency, and completeness

Support continuous improvement initiatives across business and technology processes

Key Deliverables

Process documentation and process maps (L2–L5)

Workshop outputs and stakeholder inputs

Process analysis documentation

Incident and RCA support documentation

Process repository updates

Process improvement recommendations

Required Experience

5–6 years’ experience in Process Engineering, Process Analysis, or Business Process Management

Strong process mapping and process documentation capability

Experience using BPMN, Microsoft Visio, ARIS, or similar process modelling tools

Ability to independently document end-to-end processes

Experience facilitating stakeholder interviews and workshops

Basic understanding of root cause analysis methodologies

Exposure to complex enterprise or banking environments advantageous

Ability to support senior engineers on large or complex process domains

Technical Skills

BPMN

Microsoft Visio

ARIS

Process Mapping&Modelling

Process Documentation

Root Cause Analysis (RCA)

Process Analysis

Continuous Improvement

Systems&Operational Process Flows

Preferred Industry Experience

Banking

Financial Services

Corporate&Investment Banking (CIB)

Transaction Banking

Enterprise Technology Environments

Key Competencies

Analytical thinking

Attention to detail

Stakeholder engagement

Communication and facilitation skills

Problem-solving capability

Documentation excellence

Team collaboration

Ability to work in complex environments

Success Measures

Accuracy and completeness of process documentation

Timely delivery of process artefacts

Stakeholder satisfaction

Quality of process mapping outputs

Contribution to process improvement initiatives

Adherence to governance standards and timelines

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