Regional Retail Manager, Johannesburg

Are you a retail powerhouse ready to elevate Gauteng?

We’re seeking a strategic, results-driven Regional Retail Manager to strengthen leadership oversight across our three Gauteng stores, enhance inter-store coordination, and ensure a leadership structure that supports long-term commercial sustainability and operational effectiveness. You’ll overseemultiple locations, align teams, drive performance, manage budgets, and deliver exceptional customer experiences from a Head Office perspective.

Leadership Oversight&Strategic Alignment

Provide strong leadership oversight across all Gauteng stores, ensuring consistent execution of company strategy.

Lead strategic planning for the Gauteng region, including regional sales targets, growth initiatives, and long-term operational objectives.

Implement a clear leadership structure while maintaining accountability and operational consistency.

Make regional staffing decisions, including hiring, promotions, and talent mobility, to build a strong, sustainable team.

Monitor and enhance team capabilities to support both immediate store performance and long-term regional growth.

Sales&Performance

Drive sales growth, gross profit, and overall business performance across all Gauteng stores.

Develop and implement strategic sales initiatives that align with regional objectives and long-term sustainability.

Manage the regional budget, ensuring profitability, cost efficiency, and alignment with company goals.

Analyze store performance data to identify gaps, foster collaboration, and implement corrective action plans.

Team Leadership&Development

Lead, motivate, and mentor teams to strengthen inter-store collaboration and knowledge sharing.

Foster a culture of accountability, collaboration, and high performance across the region.

Identify, develop, and nurture top talent to ensure a sustainable talent pipeline.

Partner with HR to manage performance, retention, and regional skills development initiatives.

Operations&Customer Experience

Ensure operational excellence and consistent standards across all stores, including inventory, merchandising, POS systems, visual displays, and customer service.

Handle escalated customer issues with a focus on turning challenges into positive outcomes.

Support day-to-day operations while promoting standardized processes that enable operational efficiency.

Cross-Functional Collaboration

Act as the primary link between stores and Head Office, ensuring alignment with operations, finance, merchandising, marketing, and HR.

Drive regional initiatives, marketing campaigns, and local business development while fostering inter-store cooperation.

What you bring

Tertiary qualification in Business, Retail Management, or related field.

Proven success in retail or a related field, with exposure to regional management and experience managing teams is essential– minimum 3 years.

Proven experience in leading strategic planning at a regional/ national level.

Strong business acumen and sharp analytical skills.

Experience leading teams to consistently exceed sales targets.

Hands-on experience with customer interactions, sales strategy and complaint resolution.

Tech-savvy and systems-oriented, and strong proficiency in Microsoft Office.

Competencies and behaviours for success

High-energy, motivated, and capable of inspiring teams across multiple locations.

Strategic thinker with excellent problem-solving and decision-making skills.

Strong communication, influencing, and interpersonal abilities.

Hands-on, pro-active, and results-driven approach.

Committed to delivering exceptional customer experiences and operational excellence.

If you're ready to lead, inspire, and deliver results like never before, we want to hear from you.

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