OM Bank - Service Analyst: Investment Backed Lending, Johannesburg

Description

At OM Bank, we strive to attract great people who are passionate about coming together for a higher purpose- building something unique and aspirational, always aiming to be the best they can be. We are rooted in our purpose of inspiring and enabling our customers to grow and sustain their prosperity.

The technical service analyst role is part of the service function for Investment Backed Loans (IBL). The product is a margin loan that is secured by various investments such as a stock portfolio, cash balances, unit trusts etc.

A significant amount of time will be spent on:
1)Monitoring LTVs on existing loans
2) Responding to customer enquiries
3) Managing the operational flow of new and existing loans

KEY RESULT AREAS

Significantly contribute to existing loan book servicing by engaging with staff members (Portfolio Managers and Financial Advisors) and customers on matters pertaining to new and existing loansSignificantly contribute to LTV monitoring and ensuring that appropriate margin call processes are executed as per policy frameworkResponsible for processing loan origination, loan renewals and loan settlementsResponsible for doing adhoc technical calculations and liaising with the credit team in order to solve queriesSupport client queries related to statements, repayments, etcResponsible for filing and record keeping of relevant processesLiaising with stakeholders on secured lending matters

Personal Effectiveness

Delivers results through proactive management of IBL stakeholders on matters of loan origination, LTV monitoring, margin call engagement with credit and portfolio managers Works at a team level, and is accountable for service delivery within a function/team and processContribute where possible to the development of processes pertaining to origination, servicing and LTV monitoringProvide an excellent customer experience and supporting the achievement of service level agreementsDemonstrate a general understanding of legislation governing the IBL product such as the National Credit ActSupport the Market Risk function by demonstrating a keen interest to expand knowledge in Financial Markets, Financial Instruments and the world economy.Manage risk by following due process in the processing of IBL applicationsUnderstand and embrace the Old Mutual vision and demonstrate its values

ROLE REQUIREMENTS

Degree preferably in Finance, Engineering, Accounting, Economics, Actuarial Science etc. (Advantageous)Ability to work with technical loan related calculationsAbility to work without supervisionAbility to communicate with stakeholders in other areas of businessAt least 1 year of experience in any financial roleExcel, Word, and PowerPointWorking with Securities based (Lombard) lending products will be advantageous.

Skills

Action Planning, Analytical Thinking, Computer Literacy, Current State Assessment, Data Compilation, Data Interpretations, Data Management, Data Modeling, Digital Literacy, Document Management, Evaluating Information, Legal Practices, Management Reporting, Numerical Aptitude, Oral Communications

Competencies

CollaboratesCourageEnsures AccountabilityFinancial AcumenInstills TrustManages ComplexityOptimizes Work ProcessesOrganizational Savvy

Education

NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent

Closing Date

03 June 2026 , 23:59