Graphic Designer, Johannesburg

Johannesburg, South Africa | Posted on 11/05/2026

Provision design concepts– tenders, prospecting tools, agency offer etc

Staying current with internal and vendor production processes, features, benefits

Marketing collateral– both offline and online

Attending key customer meetings where design input adds value

Support design team with daily workload when demand exceeds capacity

Our teams are busy serving multiple brands, ours + Identilam, Avery and our growing set of acquired businesses. Our brands specialise in prestigious and varied events– ranging from festivals to those in the Public Sector. Our Marketing team are an ever-evolving part of our business, developing our brand, growing our customer communications and developing products and services through creativity in design, technology and customer centric product offering. We predominantly serve the events industry and timing is everything. A cool, calm and organised approach when under pressure and tight time constraints is essential, along with a positive attitude and sense of humour.

Key Responsibilities

Provide high-quality design, that supports all aspects of customer retention and acquisition across our varied brands

Develop deep understanding of a customer’s needs and embed this into their designs, driving trust and product/ service excellence

Share learnings, processes and experience with colleagues to aid their understanding and development

Manage and become Subject Matter Expert for our Customer Portal solution. Supporting best practice of use internally and deliver effective and creative options for customers that are aligned to our design logic.

Work seamlessly with the Marketing Manager to develop, manage and protect the brand

Tirelessly pursue a profitable, revenue generating offer alongside our sales function

Dedicated to meeting the expectations and requirements of both internal&external customers

Innovating in both creative design, but also leveraging product and process knowledge to expand our offering and share insights within the organisation

Compiling relevant data and providing weekly/monthly reporting on performance at a local, functional and business level

Providing analysis and recommendations where opportunities may present themselves

Training new team members to a high standard, bringing them into the team and monitoring performance during the training and probation period with relation to our design and product capabilities

Supporting team performance by undertaking activity as required covering other team roles during absence or during peaks in demand

Initiate, lead and support improvement initiatives

Ensure timely and efficient service, communication and output

Liaise with all key stakeholders within the organisation to develop robust relationships

Any other tasks that arise as necessary in support of the company’s aims and needs

Reporting Relationship

Marketing Manager

Graphic Designer

You will be surrounded by a diverse group of enthusiastic, energetic and fun-loving people who work hard but balance this with ample opportunity to enjoy being part of a successful team in industries that foster a naturally social environment. The industries we serve are fast paced, dynamic and challenging at times, so a zest for meeting this head on is imperative. We support each other through leadership, great communication, teamwork and togetherness. We aspire to be a‘great place’ to work and continue to invest in our people, surroundings and activities. If you feel you’re a great candidate for this role and we’re a good fit for you, come and say hello!

Our Values PRIDE

We care about the business and the business cares about us in equal measure

It’s important to us that we strive for the highest of standards and take pride in everything we do

We take personal pride in what we do, where we work and we want people to feel proud of us

We take pride in playing an important part in our amazing community

The pride in ourselves and our business creates strength, builds resilience and authenticity in all we do

BOLD

We feel motivated by the challenges ahead, and will show tenacity and courage to remove any barriers we may face

We’re strong and decisive in our decision making, acting quickly to optimise our opportunities

Our courage and bravery provide us with confidence to achieve objectives to standards beyond expectations

We are measured but fearless in our pursuit of our ambitions

COMMUNITY

Our community provides us with a place of belonging, sharing our mutual aims whilst embracing and accepting our differences

Working as a team, we serve our community to the best of our ability

We encourage community by creating a trusting, fun, welcoming, caring and engaging environment

Our community deserves an inclusive environment where everyone can bring their whole selves to work and we do all we can to foster this

CURIOUS

Our ability to ask genuine, open questions and actively listen to others is key to our success

Innovation, creativity and our ability to quickly adapt and problem solve gives us a commercial advantage and a sense achievement

Learning inspires us to develop ourselves as individuals, together as teams and overall as an organisation

We provide a safe environment to try new things and we celebrate pioneering bravery

ADAPT

We welcome change and we utilise the qualities within our values to overcome obstacles in our path

Taking the initiative, being dynamic and flexible ensures we make our own luck

We truly believe and trust in ourselves, we back our talent and pride ourselves on our ability to adjust course quickly

We proactively challenge the status quo, keeping us honest and driving positive change

Requirements

Experience/ Core Skills

Curious&creative

Reliably able to execute on actions and projects

Good understanding of the operational processes

Knowledge of SAGE– advantageous, but not essential

Due to extreme seasonality of our business, flexibility and additional hours would be required at times

At least 3 years of experience in working on similar position

Active listener and able to turn learning into solutions

Reporting&analysis skills

Patient and flexible, organized and very positive attitude

Strong customer focus and team focus

Customer facing skills– advantageous but not essential

Eager to improve themselves, alongside our processes

Initiates their own learning and development– closes knowledge gaps proactively

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