Assistant Store Manager, Kimberley

A diploma or certificate in Retail Management, Business, or a related field is beneficial. Certifications related to food safety or retail operations will be a plus. Requirements: Experience:

Minimum of 3 years experience in a retail supervisory or assistant management role, preferably within the butchery, wholesale, or food distribution sectors. Knowledge:

Strong understanding of retail operations, food products, and wholesale distribution processes. Familiarity with franchise operations is an advantage. Leadership Skills:

Demonstrated ability to assist in leading a team. Strong communication, problem-solving, and interpersonal skills. Customer Service:

A passion for customer service and the ability to assist in maintaining high service standards. Health&Safety Knowledge:

Awareness of health and safety regulations in the food retail environment, especially related to meat handling. Computer Skills:

Competence in point-of-sale systems, stock management software, and Microsoft Office. Responsibilities: Support Store Operations:

Assist the Store Manager in managing day-to-day store operations, including opening/closing, inventory control, and staff scheduling. Sales&Customer Service:

Support in driving sales by delivering excellent customer service, assisting in managing promotions, and ensuring products are displayed and priced correctly. Inventory Management:

Monitor stock levels, conduct stock counts, and oversee ordering processes to minimise shrinkage and wastage. Support in maintaining accurate records of stock movement. Staff Supervision:

Help supervise and motivate store employees, including sales andoperational staff. Assist with recruitment, training, and performance management as needed. Health&Safety Compliance:

Ensure that health and safety standards, as well as food safety and hygiene protocols, are adhered to. Help enforce HACCP standards within the store. Financial Assistance:

Support in tracking sales performance, helping with cash handling, reconciliation, and expense management. Assist in analysing sales figures to identify areas for improvement. Supplier&Franchise Coordination:

Collaborate with the Store Manager to maintain strong relationships with suppliers and ensure franchise guidelines are followed. Support in managing orders and deliveries. Customer Issue Resolution:

Assist in resolving customer complaints and queries in a timely and professional manner.

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