General Manager, Johannesburg North

General Manager Jobs Johannesburg | Retail Property Management | Shopping Centre | Asset Management | Commercial Property

A well-established property development and asset management company is seeking an experienced General Manager – Retail Property / Shopping Centre Management to oversee a high-performing commercial retail asset in the Northern Suburbs of Johannesburg, Gauteng.

This role is ideal for a hands-on property professional with strong financial acumen, retail centre management experience, and proven leadership ability, who can drive asset performance, tenant retention, operational excellence, and income growth.

About the Role:
As a General Manager – Retail Property Asset Management, you will be responsible for the full operational, financial, and strategic management of a 40,869m² retail property portfolio, including four free-standing retail units.

You will ensure the centre operates efficiently while maximising rental income, tenant satisfaction, and overall investment return.

Key Responsibilities:
Asset & Financial Management (Property Management Jobs South Africa)
Manage annual budgets for income, expenditure, and maintenance
Oversee rental income, turnover rentals, and lease structures
Monitor municipal recoveries and tenant billing accuracy
Analyse monthly financial variances and report in MDA system
Prepare forecasts, accruals, and management reports
Leasing & Tenant Management (Retail Property Jobs Johannesburg)
Manage lease renewals and tenant retention strategies
Drive proactive leasing and tenant sourcing
Ensure vacant units are market-ready and well-presented
Negotiate lease agreements and ensure compliance before occupation
Maintain active leasing pipeline and tenant records

Credit Control & Arrears Management:
Monitor tenant arrears and rental collections weekly
Collaborate with credit control teams on debt recovery
Engage tenants to resolve arrears and payment arrangements
Support legal escalation processes where required
Report arrears performance in management meetings

Operations & Facilities Management:
Oversee daily operations of the retail centre
Ensure cleanliness, maintenance, safety, and security standards
Manage facilities maintenance and service providers
Enhance customer experience across all retail touchpoints
Maintain a functional and well-presented property environment

Team Leadership & Marketing Oversight:
Supervise Operations, Reception, Handyman, and Marketing teams
Approve and execute annual marketing strategies and campaigns
Oversee tenant activations and promotional activities
Manage marketing budgets and ensure ROI
Strengthen tenant relations and community engagement
Oversee social media and branding consistency
Conduct weekly operational meetings

Minimum Requirements:
Minimum 5 years’ experience in retail property / shopping centre management
Grade 12 (Matric) with Accounting and Mathematics
Strong understanding of lease administration and credit control
Facilities and operations management experience
Computer literate (Excel, Word, Outlook)
MDA Property Management System (advantageous)

Key Skills:
Retail Property Management
Shopping Centre Management
Financial Management & Budgeting
Tenant & Lease Management
Facilities & Operations Oversight
Leadership & Team Supervision
Strong Analytical Ability
Ability to Work Under Pressure

Location:
Northern Suburbs, Johannesburg, Johannesburg
(Site-based Retail Property / Shopping Centre Environment)

Why Apply
Senior leadership role in retail property management
Direct impact on asset performance and income growth
Work with a reputable property development company
Exposure to large-scale commercial retail portfolio
Career growth within real estate and asset management