Key Account Manager, Johannesburg

Develop and maintain high level relationships within
the various Mobile Operators (C, D and E levels) to
expand DFA market share and making DFA the
preferred partner with key clients for future business.
• Gather customer intelligence information specific to
the mobile operator industry to understand customer
better to lead customer needs conversations.
• Perform market and competitor analysis specific to the
mobile operators.
• Pitch and sell DFA product set to new clients utilizing a
strategic, conceptualized solution selling approach.

Engage the senior management on quarterly basis and or half yearly to facilitate DFA client top management engagement.
Entertain Key Customers within budget set
Attendance of customer events and conferences to more effectively engage with key clients.
Retain existing customer business through renewal of contracts.
Drive and support new products, services and solutions into client account, making use of diligent; robust and thorough account management principles.
Manage pre- and post-sales support to ensure seamless integration