Junior IT Engineer, Johannesburg

A leading HR and Payroll company based in Sandton, is currently looking for a junior IT engineer.

Duties:

• Analyzing and interpreting the requests to ensure the classification, prioritization and escalation of the requests are correct.
• Work closely with other teams to ensure the quick resolution of faults and the user and/or client are kept updated on the progress in relation to the resolution of the fault.
• Identification of failures and short-comings in the current processes and escalate with recommendations.
• Addressing the issues logged by the clients in a professional and timely fashion.
• Be responsible for receiving, validating and logging service requests.
• Tracking and updating logged requests.
• Service Desk / Server / Desktop Support
• Ability to troubleshoot hardware and software issues around Microsoft and Linux technologie
• Ability to research and solve problems/challenges on a day to day basis
• Must be able to adapt to change (Infrastructure and Environment)
• Need to travel to client's site

Experience:

• 0 - 1 Year experience.

Requirements:

Need a valid drivers' license and reliable means of transport.

Qualifications:

• Higher Certificate in IT / Higher Certificate in Information Systems
• Higher National Diploma in Technology
• Bachelors' Degree in IT (advantageous)
• A+ and N+ Certification
• MCITP or MSCE (Beneficial)

Remuneration:

• R8 000 - R10 000 (Experience dependant)

Send your CV to hr5 (at) peopledimension (dot) co (dot) za.