Costing&Warranty Administrator, Sandton

COSTING AND WARRANTY ADMINISTRATOR

MAIN JOB FUNCTIONS

To ensure that the warranty administration related to the service department is updated and accurate. Directly responsible to the Service Manager. Relationships with Customers and company staff. Capital expenditure: No purchasing authority. Operational expenditure: No credit note authority. Ensure that vehicles under warranty are registered on the warranty system.Cross departmental disciplines. Compile necessary reports. Assist with service administration when necessary. Assist with service calls when necessary. Check warranty in progress daily. Check Job Cards daily. Sales, manufacturing dates are correct. Chassis and engine numbers correct. Check service history.Check extra work required. Correct allocation of costs. Process invoices for outwork accurately and timeously. Quotations, when necessary. Correct labour costs to be allocated to repair costs. Correct errors in warranty claims, when necessary. Do general costing accurately. Check work in progress.Attend to queries and corrections. Do job card reversals, when necessary. Check that previous day’s invoices are reflected on system. Compile necessary reports. Assist with warranty administration when necessary. Assist with service calls when necessary. Banking. Track debtors. Track outstanding cash.Process warranty and maintenance claims accurately daily. Check claim queue daily.

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