Utilities - Customer Service Advisor, Cape Town
What your day-to-day will look like: You’ll be working from offices based in Southern Suburbs, Cape Town. This campaign deals with inbound and outbound calls as well as various back-office pieces and general enquiries. You will respond to all incoming and outbound calls in a professional, …
Remote Customer Service Team Lead, Cape Town
Join Our Team as a Team Lead! Are you an experienced leader with a passion for customer service and e-commerce? We are on the lookout for dedicated Team Leads to manage and inspire our Virtual Assistants. If you're ready to take your career to the next level, we want to hear from you! Ideal…
Financial Services Customer Support Specialist, Cape Town
Teleperformance in Cape Town, South Africa, is seeking candidates for a customer-centric role focused on understanding customer financial positions and providing suitable solutions. The role includes customer contact through multiple channels and requires strong communication and problem-solving…
Junior Learning&Development Trainer: Elevate Customer Service, Cape Town
…BPO in Cape Town is looking for a Learning&Development Trainer to design, plan, and deliver high-quality training interventions across customer service environments. This role demands a minimum of 2-3 years BPO experience and at least 3 years in training or leadership. Responsibilities…
Remote UK Customer Support Specialist, Cape Town
…processing orders, resolving customer queries, and liaising with internal teams. Candidates must have at least 1 year of experience in customer service, excellent communication skills, and the ability to work UK hours. This is a remote role with a salary of R23,000 per month, and the ideal…
Inbound Customer Care Coordinator: Digital Self-Service, Cape Town
…The role involves promoting digital self-service options and efficiently resolving complaints. Candidates should demonstrate a strong customer service orientation and problem-solving skills. This is an entry-level full-time position that offers an opportunity to engage in continuous…
Cosmetics Retail Sales Advisor - Elevate Customer Service, Cape Town
A prominent retail company in Cape Town is looking for a Sales Advisor to deliver exceptional customer service and enhance sales through effective strategies. The ideal candidate will have experience in cosmetics and a background in retail, with strong interpersonal and problem-solving skills. This…
Customer Service Team Lead— FMCG&People Focus, Cape Town
A leading customer service provider in Cape Town is looking for a Customer Service Team Leader. This role involves overseeing a team to ensure compliance with regulations, driving excellence in customer service, and participating in the continuous development of operations. The successful candidate…
Customer Service Team Lead - Operations&Analytics, Cape Town
…should possess strong leadership abilities and experience in developing strategies to improve employee satisfaction while effectively handling customer complaints. The position requires flexibility and the capacity to work well under pressure, particularly within a diverse…
Dutch Speaking Customer Support Specialist, Cape Town
…business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions across a wide range of industries,…
Customer Experience&Contact Centre Support Specialist, Cape Town
…provide comprehensive administrative support and logistical coordination services. This role is crucial in executing support activities for the Customer Experience team, ensuring efficient operations in the contact center environment. The ideal candidate will work closely with leadership to…
Customer Experience Specialist: Frontline Support&CRM, Cape Town
MindMatch Consulting is seeking a Customer Experience Specialist in Cape Town, South Africa. You will serve as the first point of contact for clients, delivering exceptional service and support. The role includes resolving issues, logging support tickets, and fostering relationships with customers…
Delft General Assistant - Customer Service&Merchandising, Cape Town
Cashbuild Group is hiring a General Assistant in Cape Town. Your role will involve ensuring excellent customer service, merchandising stock, and adhering to safety standards. Requirements include a minimum Grade 10 or equivalent, good communication skills in English, and the ability to work shifts,…
Dutch-Speaking Customer Service Advisor– Cape Town
A leading recruitment agency is seeking a Dutch Speaking Customer Service Advisor in Cape Town. The role focuses on enhancing customer loyalty and providing exceptional service. Ideal candidates should be fluent in Dutch, self-motivated, and have excellent communication skills. Experience in a call…
CSR&Community Outreach Lead, Cape Town
RSAWEB is seeking a CSR Coordinator to support initiatives in underserved communities. The role involves relationship management, event coordination, and strategic outreach to enhance brand presence. Candidates should have a Grade 12 certificate with a relevant tertiary qualification, strong …
Customer Service Appointment Bookings Specialist (Spanish-sp …, Cape Town
Customer Service Appointment Bookings Specialist (Spanish-speaking) Location: Cape Town CBD Job Summary We are seeking a bilingual (Spanish/English) Customer Service Appointment Bookings Specialist to handle customer service inquiries, book appointments, and provide exceptional service to our…
Dutch Team Leader - Customer Service, Cape Town
Dutch Customer Services– The Netherlands Purpose of the Role The Team Manager is a high-quality people leader responsible for fostering a people‑oriented team culture that emphasizes quality, continuous improvement, employee development, and high performance. Aligned with the organisation's overall…
Bilingual German CSR | Customer Care&Growth Opportunities, Cape Town
…Center Representatives to join our team in Cape Town, South Africa. The role requires fluency in both English and German to provide outstanding customer support, handling calls and inquiries effectively. This position offers competitive compensation, annual leave, medical insurance…
Customer Support Specialist Payments Transaction Monitoring, Cape Town
Customer Support Specialist Payments&Transaction MonitoringOther Cape Town - Western Cape - South Africa Environment Are you passionate about fintech, digital payments, and customer experience? Do you thrive in a fast-paced environment where you can solve problems, analyze transactions, and help…
Customer Service Consultant, Cape Town
…business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of…
High-Energy Telesales&Customer Service Specialist (Outbound), Cape Town
A reputable recruiting agency seeks a Customer Service&Sales Specialist for outbound telesales in Cape Town. The ideal candidate has 2 to 3 years of experience in a high-volume sales environment, with a proven ability to close sales and engage customers effectively. Responsibilities include driving…
Customer Support Specialist I, Cape Town
Who We Are Looking For Applicants must be based in Cape Town and within a reasonable commuting distance of the Southern Suburbs. What You Will Work On Provides first-line support to Crisis24 clients in a timely and efficient manner. Provides information, guidance, and navigation of Crisis24's …
Financial - Customer Service Advisor, Cape Town
…for you As our business continues to thrive and expand, we are searching for exceptional individuals to become part of the Sigma Family as Customer Service Advisors. Before delving into the details of this role, let us explain why joining us at Sigma is a fantastic opportunity. Who are the Sigma…
Customer Support&Operations Associate, Cape Town
Our client is looking for a strong communicator and AI-native professional to join their Customer Success team. In this role, you will act as the right hand to the CSM, ensuring customers are well supported, processes are automated, and growth targets (reviews and upsells) are achieved. This is not…
