REGIONAL OFFICE ADMINISTRATOR– NELSPRUIT, Mbombela

Regional Office Administrator - Nelspruit Job Purpose:

The position of a Regional Office Administrator is required for the National Bargaining Council for the Private Security Sector (“NBCPSS”). The Regional Office Administrator will be responsible for performing the full spectrum of administrative functions for a Regional Office.

Requirements:

Minimum of an appropriate Grade 12 certificate.

Post Matric Qualification in Office Administration (or relevant equivalent) will be advantageous.

1– 2 years relevant working experience in an Administration/ Service/ Labour Relations Environment.

Duties&Responsibilities

Monitoring attendance registers for staff and all walk-ins.

Attending to all walk-ins and ensuring they are screened effectively and directed accordingly.

Answering the telephone and directing all calls accordingly.

Liaising with various Stakeholder for all enquiries directed to the Regional Office, in person, on the telephone and via email.

Rendering administrative assistance and support to various departments.

Be the stand in resource for the senior staff when they are not in the office and refer complex matters accordingly.

Collate departmental performance statistics and compile regional performance report for Regional Manager sign off and submission to Head office.

Take minutes in monthly Regional Office staff meetings.

Ensuring all Complaints Forms submitted via email and manually in the Regional Office is fully completed with all relevant supporting documents attached before sending them to the Client Liaison officer for capturing.

Managing the bookings of boardrooms for matters and meetings that take place.

Assist with making venue bookings for matters in the region.

Efficient administration of the operating resources and cost-effective utilisation of all physical and operating resources allocated to the office.

Sending attendance registers for staff and visitors on a weekly basis for record keeping and statistical purposes to the Regional Manager.

Compiling and submitting complaints register on a weekly basis.

Managing an efficient filing system for all records in the Regional Office.

Reporting all Facilities, Maintenance, Health, and Safety issues.

Overseeing office parking bays utilisation.

Obtain office stationery, refreshments or any other requirements and complete Procurement Requisition forms for approval by Regional Manager for submission to Procurement Department and do follow up on ETA’s.

Assist with Office Assistant/ Cleaner duties when they are not in the office.

Knowledge/Skills Requirements:

Computer Literate– Proficiency in Microsoft Office Suite

Excellent Customer Service and Professionalism

Switchboard Operation/ Telephone Etiquette

Administrative&Coordinating expertise

Knowledge of Labour Legislation and or Collective Bargaining will be advantageous.

Competencies:

Multilingual

Good Communication Skills (Written&Verbal)

Self-Motivated

Assertiveness

Customer Relations

Planning and Organising

Remuneration Grade: Market related #J-18808-Ljbffr