Call Centre & Contact Centre Professionals, Durban
Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning…
Strategic L&D Leader for BPO&Telco, Durban
Alpha is seeking an experienced Learning&Development Manager in Durban, South Africa, to lead the design and implementation of the organisational learning strategy. Responsibilities include developing training programmes, managing Workplace Skills Plans, and collaborating with stakeholders for …
Sales Team Leader: Drive Growth in a Fast-Paced Call Center, Durban
…Sales Team Leader based in Umhlanga, KwaZulu-Natal. This hands-on leadership position involves leading and developing a high-performing call centre sales team. Candidates should have 5–10 years of experience in a call centre environment and a proven track record of motivating teams to…
Performance-Driven Call Center Operations Lead, Durban
A fast-growing organization in Durban is seeking an experienced Operations Manager to lead call center operations. This role involves managing campaigns end-to-end, enhancing team performance, and building client relationships. The ideal candidate should have a minimum of 2 years experience in call…
Call Center Team Leader&Performance Coach, Durban
…a team of advisors. The ideal candidate will have a matric qualification and minimum 12 months’ experience in a team leader position within a call center environment. Responsibilities include managing KPI targets, creating a positive environment for team learning, and conducting performance…
Call Center Agent - Inbound - Durban - Hippo Park, South Africa
Call Center Agent - Inbound - Durban - Hippo Park, South Africa Position: Full-time WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key…
CALL CENTRE OPERATIONS MANAGER, Durban
We are seeking a highly experienced and results-driven Call Centre Operations Manager to lead and optimise a fast‑paced, customer‑focused operations environment. The successful candidate will be responsible for managing end‑to‑end call centre performance, leading a diverse team, and ensuring…
Team Leader Collections Call Centre Mr Price Money Durban
Team Leader Collections Call Centre Mr Price Money Durban Job Description Lead and inspire a team of collections agents to achieve key performance targets, ensure compliance with regulations, and deliver outstanding customer experience. This role focuses on coaching, performance management,…
Inbound Call Center Specialist— Customer Care Expert, Durban
A leading global business process management firm is hiring a Call Center Agent in Durban, South Africa. The role involves delivering exceptional customer service, resolving inquiries, and effectively promoting client products. Candidates should have at least 12 months experience in a customer…
Call Center Agent - Insurance - Durban - Grid Eye, South Africa
Call Center Agent - Insurance - Durban - Grid Eye, South Africa Call Center Agent - Insurance - Durban - Grid Eye, South Africa Get AI-powered advice on this job and more exclusive features. Company Description Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process…
Insurance Call Center Agent— Elevate Customer Experience, Durban
WNS Global Services in Durban is seeking a Call Center Agent to deliver exceptional service to customers. This full-time role requires a Matric/Grade 12 Certificate with specific subject passes, along with at least 6 months of experience in a call center environment. Ideal candidates will possess…
Call Center Agent, Durban
We're looking for outbound sales consultant agents! Requirements: Matric certificate Minimum 6 - 12 months outbound sales experience Medical GAP and Motor warranty experience is an advantage Good communication skills Benefits: Guaranteed earnings of R4000 or higher depending on experience + …
Call Center Agent - Insurance - Durban - Grid Eye, South Africa
Call Center Agent - Insurance - Durban - Grid Eye, South Africa Full-time WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry…
Call Centre Manager Elandsfontein, Durban
Call Centre Manager We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein. Job Purpose Manages and builds a high-performance call centre of CLO’s with a clear vision to provide world-class Inbound and Outbound CRM support to respective…
Call Center Agent - Inbound - Durban - Grid Eye, South Africa
Call Center Agent - Inbound - Durban - Grid Eye, South Africa Full-time WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry…
Call Centre Sales Agent, Durban
Introduction Exhilarate is expanding and we are looking for experienced Call Centre Sales Agents who are serious about earning and growing. If you have a proven sales background in a call centre environment and are driven by commission, this is your opportunity to join a high-performance team with…
Team Leader (collections call centre) Mr Price Money, Durban
Team Leader Collections Call Centre Mr Price Money Durban Job Description Lead and inspire a team of collections agents to achieve key performance targets, ensure compliance with regulations, and deliver outstanding customer experience. This role focuses on coaching, performance management,…
Call Centre Manager, Durban
Call Centre Manager We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein. Job Purpose Manages and builds a high-performance call centre of CLO’s with a clear vision to provide world-class Inbound and Outbound CRM support to respective…
Top Call Centre Sales Agent | Uncapped Commission&Bonus, Durban
A leading sales firm in KwaZulu-Natal is seeking experienced Call Centre Sales Agents to join their high-performance team. The role involves conducting outbound sales calls, presenting products, and closing sales while providing exceptional customer service. Candidates must have a Matric…
Night Shift Call Center Training Lead, Durban
Training and facilitating of new call center staff whichinvolves training in all aspects of various service offerings as well as systems training. Conducting writtenas well as practical assessments. Facilitating of old staff and ensuring that their performance isconsistent on a daily basis and…
HVAC Assistant: Hands-On Tech Support&Growth, Durban
SFI Group (Pty) Ltd in KwaZulu-Natal is seeking dedicated HVAC Assistants to support technicians in service, installation, maintenance, and repair of HVAC systems. This role is perfect for hands-on individuals eager to gain experience in a dynamic technical environment while ensuring compliance …
Collections Team Leader - Call Centre Excellence, Durban
Mr Price Group in Durban is seeking a Team Leader for their Collections Call Centre. The candidate will lead and motivate a team of agents to achieve performance targets while ensuring compliance with debt collection regulations. Responsibilities include operational excellence, coaching, and…
Inbound Call Center Agent— Customer Care Pro, Durban
A leading Business Process Management company is looking for a Call Center Agent in Durban. The role focuses on delivering excellent customer service by understanding customer needs and efficiently addressing high-volume inquiries. Candidates should have at least 12 months of experience in a…
CALL CENTRE OPERATIONS MANAGER, Durban
We are seeking a highly experienced and results-driven Call Centre Operations Manager to lead and optimise a fast-paced, customer-focused operations environment. The successful candidate will be responsible for managing end-to-end call centre performance, leading a diverse team, and ensuring…
