Call Centre Staff, Johannesburg
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Insurance Call Centre Staff Reports to: Call Centre Manager Start date: ASAP Remuneration: R 7500 and commission Established brokerage requires experienced call centre staff, to warm up new business leads and assist broker in distributing various insurance products Long term, Short term and …
Regional Head of BPO Operations, Johannesburg
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Regional Head of BPO Operations Provide strategic leadership to multifaceted BPO operation. 5 -7 years senior contact Centre management experience in BPO sector Strategic and tactical focus Strong analytical skills In-depth client interface Salary negotiable aligned to industry norms and…
Call Center Agent - Outbound, Johannesburg
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US based client is looking for dynamic outbound agents on a night shift in Sunninghill. Successful candidates will receive full product and systems training. Responsibilities and expectations (not limited to): Read from a scripted pitch Transfer warm leads to USA agents Meet and exceed hourly/daily/ …
Dispatch and Receiving Supervisor, Johannesburg
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The primary objective of the position will be the management of the outbound delivery process through planning and invoicing to ensure the products we supply are delivered in a safe and timely fashion, to meet and exceed the expectations of our customers. Key Responsibilities: GENERAL Maintains …
Customer Care Representative, Johannesburg
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East Rand based company is looking for a Customer Care Consultant Min requirements Matric essential NQF 4 / perpared to study towards NQF 4 Must have customer care experience Fluency in English and Afrikaans Strong character required and well spoken Strong administration skills Typing ability 40 wpm
Senior Manager: Customer Channels, Johannesburg
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The Senior Manager: Customer Channels will be accountable to achieve the following objectives: Lead the implementation of the Customer Channels strategy in line with overarching Group Technology goals with an emphasis on user experience and customer journey Ensure effective implementation of the …
Dispatch Manager, Johannesburg
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Main duty will be to ensure that the customer gets a high-quality product delivered on time every time Stock picking, loading, and dispatching of deliveries on time Communication and planning with the sales team Staff management and optimal productivity and efficiency Daily stock taking, stock …
Call Centre Agent (Outbound), Johannesburg
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Our client a Well Established Organisation is seeking the services of an Outbound Call Centre Agent for the Midrand, Gauteng area. MIN REQUIREMENTS Must be able to speak English and Afrikaans Fluently Excellent telephone etiquette Must have an outgoing personality Must be well spoken Must be young …
Call Centre Agents (Inbound & Outbound), Johannesburg
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A fantastic opportunity for a switched on and target focused call centre agents to join our team. This is an ideal role for an inexperienced call centre agents, looking to grow within an organisation that promotes a fantastic work life balance and self-progression. Duties for the role include: …
Inbound Call Centre Sales Agents, Johannesburg
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This is a fast paced but rewarding environment for motivated individuals. What will you be doing? Taking inbound calls from customers Discussing a variety of products available to find the most suitable for the customer Up selling and cross-selling products Processing orders on the system Providing …
Inexperienced Customer Service Representatives, Johannesburg
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We are looking for customer service representatives that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer complaints and inquiries; keeping customer satisfaction at the core of …
Call Centre Sales Agents, Johannesburg
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We have several exciting opportunities to join our growing team. We will support and train you, to become a successful and professional Sales Executive. The following are all skills and attributes of successful team members: Goal driven Professional approach Positive outlook Motivated Good …
Contact Centre Customer Service Assistant, Johannesburg
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This role requires customer focused individual with positive attitude. You will be the first point of contact for customers so you need to be professional and polite with a bubbly character. Your responsibilities will be: - Resolving customers queries and complaints - Answering the phone call and …
Implementations Technician in Support Services, Johannesburg
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Implimentations Technician Must be Punctual Will be responsible for Prepping equipment before being dispatched to site Prepping includes - Loading and updating software , power test , print tests , inserting document packs etc… Complete multiple QA's for various Retail equipment Work well under …
REPAIR TECHNICIAN-SUPPORT SERVICES, Johannesburg
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Responsibilities: Must be Punctual Candidate should have strong communication skills Must have at least 3 years' experience in Repairs Must have his own Reliable transport, and available to work on Weekends. Must be able to work with a Team and without supervision Should be Technically inclined …
Call Centre / Switchboard Operator, Johannesburg
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This position is a newly created role, a great opportunity for Inexperienced Call Centre / Customer Services Agents to join a dynamic company full training will be provided. The successful candidate will be responsible for answering and directing telephone calls as well as receiving and directing …
In-bound Customer Service & Retentions Agents, Johannesburg
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You will take inbound calls from customers for sales and service queries. Customers can be calling up for a range of different reasons, the role will be to pitch additional products from an effective needs analysis. What we are looking for: * Work in a busy call centre environment making sales to …
Call Centre Agent, Johannesburg
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The Call Centre Agent is responsible to answer all inbound calls and attend to all walk-in visitors, identify the caller / visitor, respond to the enquiry / request either verbally or in writing and process and accurately record all information received within the set service level agreements. The …
Customer Service Representative, Johannesburg
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Vacancy: Customer Service Representative Qualification: Matric; Sales and Marketing Diploma – Advantageous Location: Chloorkop Salary: Market related Start date: ASAP Summary Our client, a leader in the services industry is urgently seeking a Japanese speaking Customer Service Representative. Key …
Call Centre Manager, Johannesburg
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The Call Centre Manager is responsible for developing and maintaining a trusted relationship with the client which supports a spirit of partnership. The Client Services Manager should take a proactive role in learning about the client's business needs and company culture, educate the project team, …
Microsoft Telesales Consultant, Johannesburg
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My client in technology space is looking to appoint Microsoft Telesales Consultant on a contract basis. Job Purpose: The purpose of the Microsoft Telesales Consultant is to increase the number of FPP and ESD resellers, as well as sales to these resellers. Key to the role will be to engage with …
Customer Insights Manager, Johannesburg
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A leader in the telecommunications and digital arena is looking for a Customer Insights Manager. The successful candidate will lead with market research to develop a clear and comprehensive view of the client experience, identifying opportunities for product and process improvement, and presenting …
Head of Customer Experience, Johannesburg
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The Head of Customer Experience responsibilities includes creating a world-class experience for our clients customers and clients during every interaction. The expectations are that the ideal candidate would make use of three disciplines to improve customer experiences: 1. customer loyalty …
Customer Service Representative (Dutch, French & German), Johannesburg
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We have an exciting job opportunity for Dutch, German and French speaking Customer Service Representatives to join a prestigious International Hotel brand at their offices in Cape Town, South Africa. This position requires an action-orientated, flexible problem-solver who will assist in resolving …
